klink.cloud and Ooredoo Business announce strategic partnership to offer omnichannel contact center solutions for businesses across Southeast Asia

Zin
Zin
September 23, 2024
1 min read
klink.cloud and Ooredoo Business announce strategic partnership to offer omnichannel contact center solutions for businesses across Southeast Asia

klink.cloud and Ooredoo Business announce strategic partnership to offer omnichannel contact center solutions for businesses across Southeast Asia

Singapore – 31 May 2023 – klink.cloud powered by K-LINK and Ooredoo business have officially announced their strategic partnership through a momentous signing ceremony held on 22 May, 2023.

The ceremony witnessed the signing of a partnership agreement by the founder and CEO of K-LINK, Mr. Zin Ko Oo, and the acting CEO of Ooredoo Myanmar, Ms. Htar Thant Zin. This partnership aims to offer omnichannel contact center solutions for businesses across Southeast Asia to help them provide seamless customer experiences.

This strategic partnership is expected to transform digitalization in customer service operations across Southeast Asia, providing all sizes of businesses with a comprehensive solution and cloud-based communication platform that includes a wide range of features and capabilities to improve customer satisfaction and loyalty.

Through these initiatives, klink.cloud and Ooredoo users will benefit in a variety of ways, including access to scalable and cost-effective business telephone systems and high-end telecommunication services for SMEs and large enterprises. With the help of technology, they could improve customer satisfaction and loyalty by providing tailored and timely communication.

About K-LINK K-LINK is a global communication platform as a service (CPaaS) provider, with headquarters in Singapore, operating in Southeast Asia markets, offering a single, cloud-based platform, klink.cloud, and providing high-end telecommunication services to businesses. The platform eliminates the need for complex telecom infrastructure and costly hardware, thus enabling global brands to scale and enhance their customer service operations with ease.

To discover more about klink.cloud, go to www.klink.cloud.

For more information, please contact: Hsu Po Po Nway, Marketing Communications Manager at K-LINK: hsupo@klinkenterprise.com

Share this post
Zin
Zin
September 23, 2024
1 min read

Enable a seamless Omnichannel experience with klink.cloud

MacBook mockup

Feature Blog

Boost Your Customer Service - Integrate Yeastar Telephony with Facebook Messenger
Technology

Boost Your Customer Service - Integrate Yeastar Telephony with Facebook Messenger

In today's fast-paced digital landscape, businesses are constantly seeking innovative ways to enhance their customer engagement and streamline their contact center operations. One of the most effective strategies is leveraging the integration of Yeastar's advanced telephony solutions with popular social media channels like Facebook Messenger. At Klink.Cloud, we've recognized this opportunity and developed a powerful integration that brings together Yeastar telephony and Facebook Messenger, creating a unified communication platform that elevates customer service to new heights.
Sophia
Sophia
September 23, 2024
1 min read
Comparing Aircall.io and klink.cloud: Choosing the Best Solution for Your Contact Center
Technology

Comparing Aircall.io and klink.cloud: Choosing the Best Solution for Your Contact Center

Selecting the right platform for managing inbound and outbound calls is crucial for contact centers. Two prominent options are Aircall.io and klink.cloud. Both offer unique features and pricing structures. Let’s compare them to help you determine the best fit for your needs.
Sophia
Sophia
September 23, 2024
1 min read
Comparing Hubspot Calling Plan and klink.cloud: A Cost-Effective Choice for Your Contact Center
Technology

Comparing Hubspot Calling Plan and klink.cloud: A Cost-Effective Choice for Your Contact Center

When it comes to managing inbound and outbound calls for your contact center, selecting the right platform is crucial. Two popular choices are Hubspot and klink.cloud. Both offer robust features, but their pricing and focus differ significantly. Let’s dive into a detailed comparison to help you make an informed decision.
Sophia
Sophia
September 23, 2024
1 min read