Unified Platform for All Customer Conversations

Manage your Phone Calls, Social Media Channels, SMS, Email, Video Call, Tickets, CRM everything in one dashboard
klink.cloud
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Automatically connect customers with the right agents

Automatically assign chats to the right team member based on keywords, customer type, and more. Get faster responses and keep things running smoothly with smart workflow automation
Automatically starts the workflow as soon as a customer messages
Routes messages based on customer profile details like language or VIP status.
Tags messages for special handling, ensuring quick responses for high-value customers
Saves time by directing messages to the right agent instantly, boosting team efficiency.
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Manage, Record, and Track Every Call

Manage inbound and outbound calls seamlessly. Take notes, tag calls, record conversations, and track cases—all while on the call. Keep every interaction organized and on track.
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Say Goodbye to Traditional PBX

Manage all your telephony, social media channels, email, video calls,
tickets, and CRM in one dashboard.
klink.cloud
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Integrations

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Klink.Cloud Integrations
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Why should you choose our klink.cloud ?

Bringing All Your Customer Conversations Together
Easily track and manage every customer interaction in one, organized log. With everything at your fingertips, you can connect with customers faster and build stronger relationships effortlessly.
CX interaction logs
Instant Replies with Ready-Made Templates – Save Time, Stay Consistent, Connect Better with Customers.
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Instant Replies with Ready-Made Templates – Save Time, Stay Consistent, Connect Better with Customers.
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Discover how we’re transforming customer engagement with real results

What Our Customers Are Saying

Horizon Solutions
Since adopting klink.cloud, we’ve seen a massive improvement in our response times. Our customers are happier, and our agents are more efficient than ever.
Sarah Lee
Head of Contact Center, Horizon Solutions

What Our Customers Are Saying

MPG BPO
klink.cloud has made a huge difference for our contact center! Our agents can easily manage conversations across different channels, helping us respond faster and keep our clients happy. We’ve seen big improvements in both productivity and customer satisfaction since we started using it
James Carter
Operations Manager